My Role: Instructional Designer | Tools Used: Articulate 360 | Delivery: SCORM-compliant microlearning module
Embedded Files
The Challenge
The Challenge
Corporate teams were accidentally exposing sensitive data through improper Google Drive sharing. Research shows improper file sharing is a major contributor to data breaches (Ponemon Institute, 2025; MIT Sloan, 2024). This training addresses secure permission management to reduce insider risk and workflow inefficiencies.
The Solution
The Solution
Using an Action Mapping approach, this 10-minute microlearning module focuses exclusively on the behaviors that prevent data exposure. Rather than presenting information, it provides practice in the critical actions of:
Assigning correct permission levels through branching scenarios that mimic real-world decisions
Understanding nested folder inheritance through drag-and-drop activities
Learning from mistakes with immediate, contextual feedback in a safe environment
The experience is supported by a job aid poster for ongoing reference, ensuring the learning translates directly to daily work.
Experience the Module
Experience the Module
Take a few minutes to try the interactive module below:
My Process
My Process
Learner Personas
Learner Personas
Persona 1: Maria, Project Coordinator
Tech Comfort: Moderate
Challenges: Accidentally over-shares editor access
Needs: Clear rules for assigning roles
Persona 2: Jamal, New Hire
Tech Comfort: High but new to Google Workspace
Challenges: Unsure about nested permissions
Needs: Hands-on practice with visual aids
Design Approach & Learning Principles
Design Approach & Learning Principles
Scaffolded Learning - Progresses from basic roles to complex inheritance
Active Practice - Scenario-based decision making in realistic contexts
Immediate Feedback - Turning mistakes into learning opportunities
Adult Learning Principles - Concise, practical, and hands-on content
Key Features:
Key Features:
10-minute microlearning format for busy professionals
SCORM-compliant for LMS tracking
Balanced realism with brevity to prevent cognitive overload
Supports varied learning preferences (visual, interactive, scenario-based)
Projected Impact & Success Metrics
Projected Impact & Success Metrics
While this is a portfolio case study, the solution was designed with clear success metrics in mind:
Performance: Target 90% correct application of permission levels in scenario-based assessments.
Efficiency: 10-minute microlearning format designed for 95%+ completion rates.
Business Impact: Business Impact: Projected to reduce data security incidents and associated compliance risks from improper file sharing.
Transfer: Job aid support ensures learning translates directly to daily workflow tasks.
Primary Deliverable:
Primary Deliverable:
Google Drive Sharing and Nested Permissions Module (embedded above)
References
References
“Ponemon State of File Security Report - OPSWAT.” OPSWAT, 2025, www.opswat.com/resources/reports/ponemon-state-of-file-security. Accessed 29 Sept. 2025.
Stackpole, Beth. “MIT Report Details New Cybersecurity Risks | MIT Sloan.” Mitsloan.mit.edu, 23 May 2024, mitsloan.mit.edu/ideas-made-to-matter/mit-report-details-new-cybersecurity-risks.
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