I design learning experiences that help learners master the skills they need to perform effectively, applying evidence-informed methods to ensure measurable results.

My Process: Evidence-Based and Action-Oriented

I use a dynamic, evidence-informed ADDIE process to ensure every solution is grounded in data and focused on real-world performance.

ANALYSIS: Uncover the Root Cause

I start by diagnosing the real problem, not just the symptoms.

• Define Success with SMART Goals: Establishing clear, measurable outcomes from the outset.

• Form Testable Hypotheses: Making data-informed assumptions about performance gaps.

• Identify Root Causes: Using evidence to ensure we solve the right problem.

DESIGN: Architect for Action and Sustainability

Inspired by Cathy Moore's Action Mapping, I design for what people need to do:

• Foundation: Build the essential knowledge and context needed to act.

• Exploration: Create low-stakes environments for practice, discovery, and failure.

• Application: Develop authentic, job-relevant tasks that bridge to real performance.

• Built-in continuity: Design resources like worksheets to double as future job aids, and create dedicated manager guides for reinforcement, embedding spaced repetition to combat forgetting.

DEVELOPMENT: Built with Precision and Foresight

I build the core learning experience with tools like Articulate 360, creating engaging, interactive content. A critical part of my strategy is extending this core into practical job aids—ensuring learning is reinforced and applied directly on the job long after the initial experience.

IMPLEMENTATION: Support the Entire Ecosystem

Learning doesn't happen in a vacuum.  I design support resources and reinforcement tools for both learners and their key stakeholders to ensure new skills are applied, supported, and sustained within the workflow.

EVALUATION: Measured Against Goals

I complete the cycle by measuring outcomes against the original SMART goals. The focus is on meaningful, long-term impact. I look for evidence in metrics like time saved, errors reduced, and performance improved, ensuring solutions remain relevant and drive sustained impact.

Guiding Principles

• Learning as Lifestyle: Designing for continuous growth, not one-time events.

• Evidence-Based: Leveraging data, spaced repetition, and retrieval practice.

• Action-Oriented: Creating resources people actually use on the job.

• Sustainable: Building solutions that provide long-term value and measurable outcomes.